FAQ
- How do the home pick ups work?
- What makes you different from other second-hand retailers?
- Are you collecting clothing donations for free and then reselling them?
- Can I mail my clothes to Helpsy?
- Our Shipping & Return Policies
- I have a question that wasn’t answered here, can you help me?
- Does Helpsy offer rewards or discounts?
- Can I purchase a gift card?
- Can I cancel my order?
- Are your designer items authentic?
- Where do you get your clothing from?
- What if my item doesn’t fit?
- Are your clothes clean/dirty/allergen-free?
- When will my order ship?
- How is Helpsy a sustainable fashion company?
- I read that Helpsy is a Certified B Corp. What does that mean?
- My order did not come as expected, what do I do?
- Does Helpsy accept returns?