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FAQ

  1. Helpsy
  2. FAQ
  • How do the home pick ups work?
  • What makes you different from other second-hand retailers? 
  • Are you collecting clothing donations for free and then reselling them?
  • Can I mail my clothes to Helpsy?
  • Our Shipping & Return Policies
  • I have a question that wasn’t answered here, can you help me?
  • Does Helpsy offer rewards or discounts?
  • Can I purchase a gift card?
  • Can I cancel my order?
  • Are your designer items authentic?
  • Where do you get your clothing from?
  • What if my item doesn’t fit?
  • Are your clothes clean/dirty/allergen-free?
  • When will my order ship?
  • How is Helpsy a sustainable fashion company?
  • I read that Helpsy is a Certified B Corp. What does that mean?
  • My order did not come as expected, what do I do?
  • Does Helpsy accept returns?
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  • Refund Policy
  • Privacy Policy
  • Terms of Service
  • Shipping Policy
  • Don't sell my personal info

Secondhand reimagined. It’s easy! Helpsy is here to radically change the way you shop by thinking second hand first. We make it easy to buy great quality second hand clothes. Now, you can reimagine your wardrobe AND make a positive impact on our planet.

© 2022 Helpsy.